FAQ

How does the payment process work? 

50% of the rental total will be charged as the down payment to reserve the items. The remaining 50% will be paid 14 days prior to the pickup date.

What payment methods do you accept?

We accept Venmo, Apple Pay and cash.

How long does my rental go for? 

Most rentals are 4 days long - typically Friday to Monday. Please reach out for further details regarding rental period.

Where do I pickup and return my rental items?

Pickup/returns are in St. Paul. Location reminders will be listed on your follow up emails.

Do you offer delivery?

Deliveries can be arranged and depends on scheduling. We will do our best to coordinate with you. Be sure to reach out to us with any questions. Additional charges will apply.

What if you don't have what I am looking for?

If you are looking for items that we do not have, please contact us! We are constantly on the hunt for new items.

What if I damage or lose something during my rental?

For pieces that come back damaged, broken or incomplete, you will be charged a fee per item that is 4x the amount of the rental cost. This covers the replacement and restocking of the item as well as the rentals lost during this time period. 

At the time of reservation, a rental contract must be signed. 

What if my rental is going to be returned late?

A fee of 2x the rental cost will be due each day every item is late. It is good practice to give a friend or relative our information if you have a lot going on surrounding your event such as travel or honeymoons etc. Please contact us immediately in the case of a late return. We will do our best to work something out so we can collect the items as soon as possible as many times there is an upcoming rental. 

Is there a minimum order?

Yes, the minimum order amount is $100.